Established in 1969 with just one vehicle our family run business quickly realised that service to the customer was of paramount importance. “People would ring and book another job because I had loaded and delivered on time giving good service at a competitive rate.” This became the essence of the company and today accommodates the move of anything from small site equipment through to specialist abnormal loads.
Our commitments to you:
- You will not be made promises that cannot be kept and all commitments made will be honored absolutely.
- You will be treated courteously, with respect and in a friendly professional manner at all times.
- When you phone, fax or e-mail, you’ll always be responded to in a timely, friendly and efficient manner.
- All your dealings with us will be treated as confidential.
- As a business partner you can expect frequent and open communication as lifetime business relationships are built.
- You have guaranteed support and help 24 hours a day 365 days a year. Our team is experienced and well trained.
- It is recognised that you are the ‘complete judge of our performance’ – the customer hires and fires.
- You will enjoy the benefits of a customer-focused team who will listen to you and work with you to provide bespoke solutions to your individual requirements.
- If you are ever let down by another supplier, Kings Haulage will work with you and support you to get back on track.
- Your feedback will be regularly sought and seen as critical to continuously improving the levels of service you receive.
- You will be informed immediately of any complications or delays to your order.
- You will benefit from a team that is MOD security cleared and have relevant qualifications to meet your specific requirements.